You have questions, we have answers.

What types of pool services do you offer?

We have qualified maintenance technicians, repair technicians, as well as the ability to upgrade or rehab your current pool.

Are you licensed?

Yes, we are both licensed and insured. Our license numbers are CFC1429635, CPC1459826 and CAC1818472.

Why am I using more chemicals in my pool than I did last month?

There are variances in the weather including heat, cold, sun, and rain. All of these can affect chemical needs in the pool.

How often do I need to change my air filters?

They should be changed every month or so depending on the number of people and pets in your home.

Is a bigger air conditioning unit better?

No, bigger is not always better. We will work with you to get the best sized unit for your home.

Do you provide AC maintenance?

Yes, we do provide both maintenance as well as maintenance plans! Check our AC maintenance section for more info.

Why are roots growing into my pipes?

Tree roots are drawn to water, so they are naturally drawn to pipes.

How do you clear clogged pipes?

The best way to clear them is by hydro jetting, it cleans them almost as like new!

How can you tell what's clogging or if there is a clog in my pipes?

We use a video sewer camera to see what’s inside your pipes.

Do you install water heaters?

We do. In many cases we offer same day water heater installation!

How much does a water heater replacement typically cost?

The cost of replacing a water heater depends on the type of unit, its size, installation requirements, and whether any plumbing, venting, or code upgrades are needed. Tankless water heaters and high-efficiency models may require a larger upfront investment than traditional tank systems. A professional evaluation is the best way to determine the right solution and provide an accurate estimate for your home.

How do I know if I have a hidden plumbing leak?

Hidden plumbing leaks often reveal themselves through higher water bills, damp spots on walls or ceilings, musty odors, reduced water pressure, or the sound of running water when no fixtures are in use. Even small leaks can lead to significant water damage if left untreated. A professional inspection can locate the source and recommend the appropriate repair.

Helping you find the answers that matter.

At LaPensee Plumbing, Pools & Air we understand that sometimes things happen that just cannot be avoided and it all seems to happen at the most inconvenient times. That’s why we offer emergency services to our clients. We are available 24/7 for emergencies.

Give us a call or contact us today to get started!

Why is my water pressure suddenly low?

A sudden drop in water pressure may be caused by a plumbing leak, clogged pipes, mineral buildup, a failing pressure regulator, or an issue with your municipal water supply. If the problem affects only one fixture, the issue may be localized, while low pressure throughout the home often points to a larger plumbing concern. A licensed plumber can diagnose the cause and restore proper water flow.

Should I repair or replace my water heater?

The best option depends on the age of the unit, the extent of the problem, and the cost of repairs. Newer water heaters with minor issues can often be repaired, while older units that require frequent repairs or no longer provide reliable hot water may be better candidates for replacement. A professional inspection can help determine the most cost-effective solution.

What are the signs my sewer line needs repair?

Common signs of a damaged sewer line include frequent drain backups, slow drains throughout the home, unpleasant odors, gurgling plumbing fixtures, wet areas in the yard, or unusually green patches of grass. Addressing sewer line problems early can help prevent more extensive damage and costly repairs.

Is a tankless water heater worth the investment?

Many homeowners find tankless water heaters to be a worthwhile investment because they provide hot water on demand, use less energy than traditional storage tanks, and take up less space. They also tend to have a longer lifespan when properly maintained. The right choice depends on your household's hot water needs and budget.

How much does pool heater repair or replacement cost?

Pool heater repair or replacement costs vary depending on the type of heater, the nature of the problem, replacement parts, and whether a repair or full replacement is the better long-term option. A professional inspection can determine the condition of your existing equipment and provide recommendations based on your pool's heating needs.

Why is my pool losing water?

Water loss may be caused by evaporation, plumbing leaks, damaged pool equipment, cracks in the pool structure, or leaking fittings and skimmers. While some water loss is normal, excessive loss should be investigated to prevent higher water bills and potential damage to your pool system.

How do I know if my pool pump needs replacement?

Signs of a failing pool pump include unusual noises, reduced water circulation, leaks around the pump, difficulty maintaining water quality, or a pump that frequently loses prime. If repairs become frequent or the pump is no longer operating efficiently, replacement may be the best long-term solution.

How often should my pool equipment be professionally inspected?

Most pool equipment should be professionally inspected at least once a year, ideally before the swimming season begins. Routine inspections help identify worn components, improve system efficiency, and reduce the likelihood of unexpected equipment failures during peak pool use.